Questions and Answers

If you have a question not covered here, please send an email to: info@vintagetimetravelers.com

Where are you located? Louisville, KY

Can you sell our Estate Items for us? YES. Reach out to me in an email and provide a phone number so I can contact you to discuss options for you.

Can I list my items for sale on your site? This site is geared toward doing just that. If you are interested in having a store here contact me by email. 

Do you do buyouts? YES. If you are within 100 miles of Louisville, KY and you have left over items from an Estate Sale, collectables or maybe you are moving and don't have time to sell things, send me an email and we will go from there.

Is your site secure to purchase from? YES. Since we use PayPal your payment information is secure during the payment process with PayPal. We do not have any access to your banking information.

Do you sell my email or other information to anyone? NO. No. No. That is just flat out wrong in my book. 

Why am I told your site uses Cookies? Because there is a "Cookie Law" established in the UK and besides, it is best practice to notify you that this site uses them. 

What is a Cookie? Here is an example: You just viewing the details of an item and then view the details of a different item 1 minute later. The cookie remembers what you viewed  and will place the items it in the "Recently Viewed" section for you to see.  It is kept for 7 days so you can see it again, unless you delete Cookies from your web browser it will no longer be there.  

Do you bundle shipping? YES and I look for the best cost effective way to get it to you. If you purchased a few books and some glasses, it may be best to send you two boxes, one Media Mail for the books and parcel for the glasses. If there is a savings for you I will do it. 

What if something arrives broken? Send me an email and I can get started on filing out the claim. Make sure to take pictures and save the item and packaging.

Can I pick up the item? Yes. If you are in the Louisville, KY area and would like to pick up your item that can be arranged.

HAVE OTHER QUESTIONS? Send me an email and I will be happy to help you out.

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